Privacy policy

Effective Date: 2025

DISTRICT 21 LLC  ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information when you visit or make a purchase from our Shopify-powered store [d21store.com].

1. Information we Collect

When you visit our site or make a purchase, we may collect the following:

Personal Information

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details (processed securely by Shopify and its third-party payment processors)

Device and Browsing Information

  • IP address
  • Browser type
  • Time zone
  • Cookies and tracking information
  • Pages viewed and time spent on the site

Order Information

  • Products purchased
  • Order value
  • Order history

2. How we use your Information

We use your information to:

  • Fulfill and manage your orders
  • Communicate with you regarding orders or support
  • Improve and personalize your shopping experience
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Prevent fraud or misuse

3. Shopify's Role

Our store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform to sell our products and services. Your data is stored through Shopify’s secure data storage, databases, and the Shopify application.

Shopify's privacy policy: https://www.shopify.com/legal/privacy

4. Sharing your Information

We may share your information with:

  • Shopify, for order processing and hosting
  • Payment processors like PayPal or Shop Pay
  • Shipping carriers (e.g., USPS, UPS, FedEx)
  • Marketing and analytics services (e.g., Google Analytics, Meta Ads)
  • Legal authorities, if required to comply with applicable laws

We do not sell your personal information.

5. Cookies and Tracking

We use cookies to:

  • Operate and personalize your shopping experience
  • Track site usage for analytics
  • Remember your cart and preferences

You can opt out of certain cookies via your browser settings. Learn more in Shopify’s Cookie Policy.

6. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

  • Know what personal data we collect and use
  • Request deletion of your personal data
  • Opt out of the sale (we do not sell your data)
  • Non-discrimination for exercising your privacy rights

To exercise your rights, contact us at contact@d21store.com or use the contact details below.

7. Data Security

We use industry-standard security protocols, including encryption and secure payment gateways, to protect your data. While no system is 100% secure, we take reasonable precautions to keep your information safe.

8. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal data from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: contact@d21store.com
Phone: 734-658-7507, 248-930-4512