Shipping policy
Thank you for shopping with us at District 21!
Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
Domestic Shipping Rates & Estimates
- We offer free standard shipping on all orders over $99.
- Standard shipping typically takes 3–7 business days.
- Expedited options (2-day, overnight) are available at checkout for an additional fee.
International Shipping
- We ship internationally to most countries.
- Shipping rates are calculated at checkout based on destination and package weight.
- Delivery times vary by country and may take 7–21 business days.
- Please note: Customers are responsible for any customs duties, taxes, or import fees.
Order Tracking
- Once your order ships, you’ll receive a tracking number via email.
- You can track your order through our website or the carrier’s site.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at contact@d21store.com within 7 days of delivery.
- We’ll work with the carrier to resolve the issue or send a replacement if needed.
Changes & Cancellations
Orders can be canceled or modified within 2 hours of placement. After that, we cannot guarantee changes.
